![]() Bank of America and other legitimate companies would not ask a customer to transfer funds between accounts in order to help prevent fraud nor request sensitive account information. We remind clients that they should not provide confidential account information to unidentified individuals. In cases like this, scammers may spoof legitimate phone numbers and impersonate legitimate businesses and attempt to convince individuals to provide their personal information. "Scammers are going to try to make them move quickly, so take 10 minutes and reevaluate the situation there's time to call the company itself and make sure that this is a real transaction," Johnson advised.īank of America has recently added a new alert to its app, saying the bank will never ask you to transfer money to anyone, including yourself, and that you should never transfer money as a result of an unexpected text or call. Zelle said if a red flag goes up about a transaction, they will notify the bank to send an alert to the user. The company told the I-Team that scammers are spoofing numbers to appear as though they are legitimate businesses, and added, "We remind clients that they should not provide confidential account information to unidentified individuals.legitimate companies would not ask a customer to transfer funds between accounts in order to help prevent fraud nor request sensitive account information." "There are very few safeguards in place to get your money back when you're using these applications and so it's kind of a scammers dream," Johnson added.īank of America refunded Woods and Mishra and are trying to get a hold of Chong. ![]() Her caller ID showed, "Bank of America," but Instead it was a scammer telling her that there were thousands of dollars in so-called fraudulent withdrawals from her account via Zelle. Woods lost $3,500 after getting what she thought was a call from her bank. Like who the heck would have all that information?" said Demi Woods of McHenry, Illinois. "It's just scary because he had my name, date of birth and my account number. The first and most important tip is: Never Zelle yourself. Scammers are using transfer apps for different scams which can cost you thousands of dollars. ![]() READ MORE | Scam targeting Bank of America, Zelle users steals thousands through mobile app payment Here are three expert tips to avoid losing thousands of dollars.ĬHICAGO - More victims are reaching out to the I-Team about scams preying on people using the popular money transfer tool Zelle after an I-Team investigation into a scheme in August. Scams targeting Zelle app users are rising and criminals are getting more creative.
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